Total number of employees and by country
At the end of 2025, we had 147,709 employees in Portugal, Poland, Colombia, Slovakia, Czechia, and Morocco. Information of the Group’s number of employees can also be found in “Financial and operational indicators”.
Employees by gender and country
|
|
2025 |
|
2024 |
||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|
|
|
Women |
|
Men |
|
Total |
|
Women |
|
Men |
|
Total |
Group |
|
111,710 |
|
35,999 |
|
147,709 |
|
106,326 |
|
33,532 |
|
139,858 |
Portugal |
|
22,464 |
|
12,896 |
|
35,360 |
|
22,729 |
|
12,704 |
|
35,433 |
Poland |
|
78,293 |
|
14,002 |
|
92,295 |
|
75,235 |
|
13,048 |
|
88,283 |
Colombia |
|
10,566 |
|
8,895 |
|
19,461 |
|
8,211 |
|
7,705 |
|
15,916 |
Slovakia |
|
324 |
|
160 |
|
484 |
|
104 |
|
74 |
|
178 |
Czechia |
|
52 |
|
1 |
|
53 |
|
47 |
|
1 |
|
48 |
Morocco |
|
11 |
|
45 |
|
56 |
|
– |
|
– |
|
– |
86 Nationalities
The most common foreign nationalities in the three most representative countries are:
Brazilian in Portugal
Ukrainian in Poland
Venezuelan in Colombia
Type of contract and working hours
|
|
Permanent (open-ended) |
|
Temporary (fixed-term2) |
||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
|
|
Women |
|
Men |
|
Total |
|
Women |
|
Men |
|
Total |
||||||
Group |
|
87,258 |
|
28,572 |
|
115,830 |
|
24,452 |
|
7,427 |
|
31,879 |
||||||
Portugal |
|
18,970 |
|
9,991 |
|
28,961 |
|
3,494 |
|
2,905 |
|
6,399 |
||||||
Poland |
|
58,092 |
|
9,798 |
|
67,890 |
|
20,201 |
|
4,204 |
|
24,405 |
||||||
Colombia |
|
9,896 |
|
8,627 |
|
18,523 |
|
670 |
|
268 |
|
938 |
||||||
Slovakia |
|
287 |
|
144 |
|
431 |
|
37 |
|
16 |
|
53 |
||||||
Czechia |
|
9 |
|
0 |
|
9 |
|
43 |
|
1 |
|
44 |
||||||
Morocco |
|
4 |
|
12 |
|
16 |
|
7 |
|
33 |
|
40 |
||||||
|
||||||||||||||||||
|
|
Full-Time |
|
Part-time |
||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|
|
|
Women |
|
Men |
|
Total |
|
Women |
|
Men |
|
Total |
Group |
|
92,232 |
|
32,568 |
|
124,800 |
|
19,478 |
|
3,431 |
|
22,909 |
Portugal |
|
18,760 |
|
11,157 |
|
29,917 |
|
3,704 |
|
1,739 |
|
5,443 |
Poland |
|
63,080 |
|
12,606 |
|
75,686 |
|
15,213 |
|
1,396 |
|
16,609 |
Colombia |
|
10,054 |
|
8,619 |
|
18,673 |
|
512 |
|
276 |
|
788 |
Slovakia |
|
280 |
|
140 |
|
420 |
|
44 |
|
20 |
|
64 |
Czechia |
|
52 |
|
1 |
|
53 |
|
0 |
|
0 |
|
0 |
Morocco |
|
6 |
|
45 |
|
51 |
|
5 |
|
0 |
|
5 |
Employee turnover, hires, retention, and seniority
29.2
%Employee turnover *
34.5
%Hires’ rate **
82.5
%12-month retention rate ***
6
yearsAverage seniority
* Ratio between employee exits during 2025 and the total number of employees at the end of the period.
** Ratio of employee hires during 2025 and the total number of employees at the end of the period.
*** Percentage of employees who were still with the Group as of December 2025, based on December 2024.
In 2025 we hired 50,994 employees, resulting in the creation of 7,851 jobs. A total of 43,068 employee contract terminations were recorded in the year, with the turnover rate reaching 29.2%, an increase of 0.5 p.p. compared to 28.7% in 2024. In line with trends observed in the global retail sector, turnover is highest in operational roles in stores and distribution centres, particularly among younger employees. In terms of type of terminations, 58.2% of exits were voluntary, while 41.8% were involuntary, reflecting workforce adjustments associated with business seasonality, particularly during Christmas, Easter, and the summer.