Our employees

Total number of employees and by country

At the end of 2024, we had 139,858¹ employees in our workforce in Portugal, Poland, Colombia, Slovakia and Czechia. Information on the Group’s number of employees can also be found in “Financial and operational indicators”.

Employees by gender and country

87 NATIONALITIES

The most common foreign nationalities in

the three most representative countries are:

• Brazilian in Portugal
• Ukrainian in Poland
• Venezuelan in Colombia

Type of contract and working hours

Permanent contracts account for 74.5% of the Group’s contracts, having increased 1.6 p.p. compared to the previous year, portraying our ongoing effort to promote stable employment relationships. In terms of working hours, full-time contracts represent 85.4% of the total, with this type of contract remaining prevalent.

Employee turnover, hires, retention and seniority

*     Ratio between employee exits during 2024 and the total number of employees at the end of the period.
**   Ratio of employee hires during 2024 and the total number of employees at the end of the period.
*** Percentage of employees who were still with the Group in December 2024, based on December 2023.

We hired 45,667 people in 2024, creating 5,558 new jobs. We are increasingly providing young people with job opportunities, with the age group below 30 years old having the highest representation in hiring (53.0%).

There were 40,136 contract terminations and the turnover rate was 28.7%, a reduction of 1.6 p.p. compared to the rate of 30.3% recorded in 2023. In line with what is observed in the global retail sector, the highest turnover is concentrated in store and distribution centre operator roles and is more evident in younger age groups. Regarding the type of contract terminations, 58.6% were voluntary (initiated by the employee) and 41.4% were non-voluntary (initiated by the Companies, mainly due to the inherent seasonality of the business, requiring an adjustment of the workforce at times such as Christmas, Easter or over the summer.

¹ Includes the employees of all the Companies controlled by Jerónimo Martins, with some Companies employing people in more than one country. For the purposes of reporting the indicators included in “Own workforce”, the 49 employees of the Morocco operation were excluded, as it was considered not to be material enough to be reported from the point of view of managing material topics. Considering employees from the Moroccan operation, the Group’s total headcount on 31/Dec/2024 was 139,907. The scope reported in the 2023 Annual Report was considered for purposes of comparison with the same period of the previous year, that is, employees from the operations in Portugal, Poland and Colombia.