Universal standards
GRI 2: General Disclosures
GRI Standard | Description | Evidence | Other Standards | |||||
2-1 |
Organizational details |
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Jerónimo Martins, SGPS, S.A. |
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2-2 |
Entities included in the organization’s sustainability reporting |
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Part I – Information on Shareholder Structure, Organization and Corporate Governance |
ESRS 2 BP-1 |
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2-3 |
Reporting period, frequency and contact point |
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This Jerónimo Martins Group Report covers the period from 1st January to 31st December 2024. The Sustainability Statement (included in the Annual Report) is annual. Contact point is: comunicacao@jeronimo-martins.com |
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2-4 |
Restatements of information |
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ESRS 2 BP-2 |
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2-5 |
External assurance |
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The information contained and marked in this table with |
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2-6 |
Activities, value chain and other business relationships |
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ESRS 2 SBM-1 |
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2-7 |
Employees |
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UNGC 6 |
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2-8 |
Workers who are not employees |
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UNGC 6 |
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2-9 |
Governance structure and composition |
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Part I – Information on Shareholder Structure, Organization and Corporate Governance |
SDG 5 & 16 |
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2-10 |
Nomination and selection of the highest governance body |
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SDG 5 & 16 |
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2-11 |
Chair of the highest governance body |
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SDG 5 & 16 |
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2-12 |
Role of the highest governance body in overseeing the management of impacts |
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Section A – Shareholder Structure |
SDG 16 |
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2-13 |
Delegation of responsibility for managing impacts |
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Section A – Shareholder Structure |
ESRS 2 GOV-1 |
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2-14 |
Role of the highest governance body in sustainability reporting |
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The approval of the Corporate Responsibility Report, included in the Annual Report, is a responsibility of the Shareholders’ General Meeting. |
ESRS 2 GOV-1 |
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2-15 |
Conflicts of interest |
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Jerónimo Martins’ Code of Conduct The Anti-Corruption Policy and the Plan for the Prevention of Risks of Corruption and Related Infractions (a document that identifies and classifies the main and potential risks of the company in terms of corruption, considering the probability of occurrence and the impact of the identified risks, and lists the prevention and mitigation measures that the company adopted to minimize the probability of occurrence and the predictable impact, in compliance with its regulatory compliance program) published in 2022, and the Annual Report on the Implementation of the plan, published in 2024, for the prevention of corruption risks and related offences are both available for consultation on the About Us . |
SDG 16 |
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2-16 |
Communication of critical concerns |
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Part I – Information on Shareholder Structure, Organization and Corporate Governance |
ESRS 2 GOV-2 |
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2-17 |
Collective knowledge of the highest governance body |
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The Group carries out activities (e.g. internal and external training sessions, Sustainability Conference, internal newsletters and progress reports) that enable its management bodies to become more aware of sustainability topics. Additionally, in 2019 Sustainability Committees were created for all our Food Retail. Specialized Retail and Agribusiness Companies, with 19 meetings taking place in 2024. Subsection II - Management and Supervision (Board of Directors) |
ESRS 2 GOV-1 |
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2-18 |
Evaluation of the performance of the highest governance body |
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2-19 |
Remuneration policies |
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ESRS 2 GOV-3 |
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2-20 |
Process to determine remuneration |
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2-21 |
Annual total compensation ratio |
Due to the complexity in standardizing salary information caused by geographic dispersion, the immediate incomparability of functions in different countries and the dissimilarity of remuneration concepts in the several Group Companies, it is fundamental to assure the quality of information before disclosing this indicator. The Group will take due diligence to fulfil the requirements of this indicator, as far as possible, by the next reporting period. |
ESRS S1-16 |
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2-22 |
Statement on sustainable development strategy |
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ESRS 2 BP-2 |
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2-23 |
Policy commitments |
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UNGC 1-10 |
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2-24 |
Embedding policy commitments |
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2-25 |
Processes to remediate negative impacts |
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2-26 |
Mechanisms for seeking advice and raising concerns |
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2-27 |
Compliance with laws and regulations |
For information on this matter, refer to GRI 206-1. With regard to non-compliance with environmental laws and regulations, there were no significant fines*. We are improving our reporting processes in order to respond to socio-economic compliance indicators. |
ESRS E2-4 |
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2-28 |
Membership associations |
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Channel “About Us”: Organisations to Which We Belong . Channel “Responsibility”: Organisations to Which We Belong . |
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2-29 |
Approach to stakeholder engagement |
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ESRS SBM 2-3 |
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2-30 |
Collective bargaining agreements |
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In Portugal, only a residual number of employees are not covered by collective bargaining agreements. In Poland and Colombia, where there are no collective regulatory instruments applicable to our companies. working conditions and the way the employment contract is executed are regulated by the respective legal systems (which regulate these issues internally) and by the internal, local and global policies in force in our Group. Our internal policies are aligned with international best labour practices. In particular with respect to the fundamental conventions of the International Labour Organisation. |
UNGC 3 |
GRI 3: Material Aspects
GRI Standard | Description | Evidence | Other Standards | |||||
3-1 |
Process to determine material topics |
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ESRS 2 BP-1 |
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3-2 |
List of material topics |
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ESRS 2 BP-2 |
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3-3 |
Management of material topics |
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ESRS 2 BP-2 |
Economic
GRI 201: Economic Performance
GRI Standard | Description | Evidence | Other Standards | |||||
201-1 |
Direct economic value generated and distributed |
SDG 8 & 9 |
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201-2 |
Financial implications and other risks and opportunities due to climate change |
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UNGC 7 |
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201-3 |
Defined benefit plan obligations and other retirement plans |
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201-4 |
Financial assistance received from government |
In Poland, the last part of a grant from the European Union was received under a signed consortium agreement related to the development of innovative logistics systems (concerning an application made in 2023). The total amount amounted to EUR 279,932.29 (PLN 1,205,080.50), of which EUR 98,079.42 (PLN 422,222.10) was received in 2024. A tax benefit for robotization of EUR 85,549.03 (PLN 368,280.00) was also obtained.
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GRI 202: Market Presence
GRI Standard | Description | Evidence | Other Standards | |||||||||||||||||||||||||||||||||||||
202-1 |
Ratios of standard entry level wage by gender compared to local minimum wage |
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Regarding workers who are not employees, we do not have consolidated information that allows us to assess whether the type of functions performed are subject to minimum wage rules.
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UNGC 6 |
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202-2 |
Proportion of senior management hired from the local community |
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UNGC 6 |
GRI 203: Indirect Economic Impacts
GRI Standard | Description | Evidence | Other Standards | |||||
203-1 |
Infrastructure investments and services supported |
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SDG 5. 9 & 11 |
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203-2 |
Significant indirect economic impacts |
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SDG 1. 3 & 8 |
GRI 204: Procurement Practices
GRI Standard | Description | Evidence | Other Standards | |||||
204-1 |
Proportion of spending on local suppliers |
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SDG 8 |
GRI 205: Anti-corruption
GRI Standard | Description | Evidence | Other Standards | ||||||||||||||||||||||||||||||||||||||||||||
205-1 |
Operations assessed for risks related to corruption |
Section C – Internal Organisation Section E – Related Party Transactions Selection and monitoring of suppliers Our Plan for the Prevention of Corruption Risks and Related Offences (a document that identifies and classifies the Company’s main and potential risks in terms of corruption, considering the likelihood of occurrence and the impact of the risks identified, and lists the prevention and mitigation measures that the company has adopted to minimise the likelihood of occurrence and the foreseeable impact, in compliance with its regulatory compliance programme) published in 2022, and the Annual Report on the Implementation of this plan, published in 2024, documents available for consultation at About Us . In addition, in 2023 we approved the Integrity Due Diligence Procedure, as an autonomous internal document aimed at assessing risks related to corruption in the supply chain. Risk assessment in the supply chain is also assessed through social audits whose criteria include this issue. |
UNGC 10 |
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205-2 |
Communication and training about anti-corruption policies and procedures |
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There was a significant increase in the training promoted on the Anti-Corruption Policy (+47.1% of training hours than in 2023), reaching 21,953 employees, as well as in the number of employees impacted by communication campaigns (42,477).
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UNGC 10 |
GRI 206: Anti-competitive Behaviour
GRI Standard | Description | Evidence | Other Standards | |||||
206-1 |
Legal actions for anti-competitive behaviour, anti-trust, and monopoly practices |
See 23. Contingencies, contingent assets and contingent liabilities for a description of major legal proceedings (amounted higher than 5 million euros) pending resolution, for which the Board of Directors, supported by the opinion of its lawyers and tax advisors, considers that there is enough ground for its appeal in court. |
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Environmental
GRI 301: Materials
GRI Standard | Description | Evidence | Other Standards | |||||
301-1 |
Materials used by weight or volume |
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UNGC 7 & 8 |
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301-2 |
Recycled input materials used |
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UNGC 7 & 8 |
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301-3 |
Reclaimed products and their packaging materials |
This aspect was considered non-material. Nevertheless, the Group promotes the collection of waste from customers in its stores, sending it for recovery. |
UNGC 8 |
GRI 302: Energy
GRI Standard | Description | Evidence | Other Standards | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
302-1 |
Energy consumption within the organization |
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UNGC 7, 8 & 9 |
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302-2 |
Energy consumption outside of the organization |
This indicator is presented in the form of CO2e as part of the calculation of the Group’s carbon footprint – scope 3 emissions for all categories according to the GHG Protocol – Corporate Value Chain methodology. |
UNGC 7 & 8 |
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302-3 |
Energy intensity |
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In 2024, the intensity indicator was 0.237 GJ/thousand euros of sales, representing 9.5% less compared to 2023. In 2023, the intensity indicator was 0.262 GJ/thousand euros of sales. |
UNGC 8 |
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302-4 |
Reduction of energy consumption |
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UNGC 8 & 9 |
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302-5 |
Reductions in energy requirements of products and services |
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UNGC 8 & 9 |
GRI 303: Water
GRI Standard | Description | Evidence | Other Standards | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
303-1 |
Interactions with water as a shared resource |
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UNGC 7 & 8 |
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303-2 |
Management of water discharge-related impacts |
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UNGC 8 |
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303-3 |
Water withdrawal |
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UNGC 8 |
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303-4 |
Water discharge |
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UNGC 8 |
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303-5 |
Water consumption |
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UNGC 7 & 8 |
GRI 304: Biodiversity
GRI Standard | Description | Evidence | Other Standards | |||||
304-1 |
Operational sites owned, leased, managed in, or adjacent to, protected areas and areas of high biodiversity value outside protected areas |
The Jerónimo Martins Group’s infrastructures comply with legal requirements in environmental matters and, for the most part, are contextualized in an urban network. In the particular field of agri-food, the Group owns properties occasionally located or close to the National Ecological Network, collaborating with government entities to ensure their conservation. |
UNGC 8 |
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304-2 |
Significant impacts of activities, products, and services on biodiversity |
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UNGC 8 |
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304-3 |
Habitats protected or restored |
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Not applicable to the Group’s activities in 2024. Nevertheless, the Group participates in a number of initiatives for the conservation of habitats and ecosystems such as the Green Heart of Cork (ANP | WWF), cleaning of the Tatra Mountains (Czysta Polska), Salamandra – Polish Society for the Conservation of Nature, protection of bees (Fundabejaz) and SOS Pollinators (Quercus). We also have the “Serra do Açor Forest” project – which brings together the Jerónimo Martins Group. the Municipality of Arganil, the associations that bring together the owners of vacant land and the Agrarian School of Coimbra – it is an initiative launched in 2020 that wants to preserve and enhance the landscape devastated by forest fires, covering an area of 2,500 hectares. |
UNGC 8 |
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304-4 |
IUCN Red List species and national conservation list species with habitats in areas affected by operations |
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UNGC 8 |
GRI 305: Emissions
GRI Standard | Description | Evidence | Other Standards | |||||
305-1 |
Direct (Scope 1) GHG emissions |
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UNGC 7 & 8 |
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305-2 |
Energy indirect (Scope 2) GHG emissions |
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UNGC 7 & 8 |
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305-3 |
Other indirect (Scope 3) GHG emissions |
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UNGC 7 & 8 |
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305-4 |
GHG emissions intensity |
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UNGC 8 |
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305-5 |
Reduction of GHG emissions |
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UNGC 8 & 9 |
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305-6 |
Emissions of ozone-depleting substances (ODS) |
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This aspect was not considered material. Nonetheless. in 2024 it was not verified CFC-11 eq. emissions. |
UNGC 7 & 8 |
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305-7 |
Nitrogen oxides (NOX), sulphur oxides (SOX), and other significant air emissions |
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The quantities are emitted by the combustion of fossil fuels (use of on-site fuel for equipment operation, emergency generators and heating, as well as light vehicle fleet): |
UNGC 7 & 8 |
GRI 306: Waste
GRI Standard | Description | Evidence | Other Standards | |||||
306-1 |
Waste generation and significant waste-related impacts |
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UNGC 8 |
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306-2 |
Management of significant waste-related impacts |
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306-3 |
Waste generated |
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UNGC 8 |
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306-4 |
Waste diverted from disposal |
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306-5 |
Waste directed to disposal |
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GRI 308: Supplier Environmental Assessment
GRI Standard | Description | Evidence | Other Standards | |||||
308-1 |
New suppliers that were screened using environmental criteria |
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In 2024, the Group approved 179 new suppliers, 100% of which were also assessed in the environmental component. |
UNGC 8 |
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308-2 |
Negative environmental impacts in the supply chain and actions taken |
UNGC 8 |
Social
GRI 401: Employment
GRI Standard | Description | Evidence | Other Standards | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
401-1 |
New employee hires and employee turnover |
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The turnover rate decreased compared to previous years, by 1.6 p.p. globally (30.3% in 2023), 3.9 p.p. in Portugal and 1.2 p.p. in Poland, and also stabilized in Colombia (+0.5 p.p.). Our analysis falls on two types of turnover, non-voluntary and voluntary (from the employee’s point of view). The first is essentially the result of the seasonality to which the business is subject, forcing companies to adjust their workforce at times such as Christmas, Easter or summer, as well as a desirable adjustment related to underperformance. On the other hand, there are several reasons that may lead employees to leave our Group voluntarily and that may be related to the opportunity for a new position or the need to change for professional or personal reasons. Voluntary terminations are the main responsible for the turnover rate, especially in the group of employees aged under 30. To understand the reasons for turnover and act preventively, mitigating them, we conducted exit interviews. In addition, this indicator is monitored by the Risk Committee.
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UNGC 6 |
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401-2 |
Benefits provided to full-time employees that are not provided to temporary or part-time employees |
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UNGC 6 |
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401-3 |
Parental leave |
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UNGC 6 |
GRI 402: Labour/Management Relations
GRI Standard | Description | Evidence | Other Standards | |||||
402-1 |
Minimum notice periods regarding operational changes |
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The Jerónimo Martins Group follows the notice periods established by law with regard to changes of an operational nature. All collective labour agreements that exist in Portugal have a clause referring to termination (termination at the will of one of the parties) and a review process, with rules that stipulate, as the case may be. deadlines and procedures for each figure. In any case, this issue is covered by the Portuguese Labour Code that regulates these realities. |
UNGC 3 |
GRI 403: Occupational Health and Safety
GRI Standard | Description | Evidence | Other Standards | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
403-1 |
Occupational health and safety management system |
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SDG 8 |
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403-2 |
Hazard identification, risk assessment, and incident investigation |
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ESRS 2 SBM-3 |
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403-3 |
Occupational health services |
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SDG 8 |
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403-4 |
Worker participation, consultation and communication on occupational health and safety |
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SDG 8 & 16 |
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403-5 |
Worker training on occupational health and safety |
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SDG 8 |
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403-6 |
Promotion of worker health |
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SDG 3 |
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403-7 |
Prevention and mitigation of occupational health and safety impacts directly linked to commercial relations |
SDG 8 & 16 |
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403-8 |
Workers covered by an occupational health and safety management system |
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The information presented refers to the health and safety management systems implemented in Biedronka (ISO 45001:2018), Terra Alegre (ISO 45001:2019) and central kitchens of Meal Solutions (ISO 45001:2023). In this context, 84,828 employees are considered (84,145 at Biedronka, 149 at Terra Alegre and 534 at Meal Solutions) and 17,223 non-collaborators (17,195 at Biedronka, 16 at Terra Alegre and 12 at Meal Solutions).
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SDG 8 |
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403-9 |
Work-related injuries |
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In 2024, there were 4,300 accidents at work across the Group, and 49 that had a serious consequence. Compared to the previous year, this represents a 12.7% reduction in total accidents, but a 44.1% increase in serious cases. The difference between genders is due to the greater presence of women in the workforce. The rate of recordable work-related injuries, which measures the ratio between the number of accidents and the hours worked, showed an even more significant reduction than the absolute number of accidents (-16.0%). This means that, even with a 4.1% increase in the workforce and a 3.9% increase in hours worked, there were proportionally fewer accidents. The rate of high-consequence work-related injuries grew 38.7%, an increase lower than that observed in the absolute number of this typology.
There was one death of an employee in Portugal, as a result of a work accident that led to head trauma. In 2024, the Group recorded accidents among workers who are not employee in the three main countries, with a total of 219 accidents (24 in Portugal, 104 in Poland and 91 in Colombia), which main causes and associated hazards are similar to those recorded for employees. Two deaths were also recorded, one in Portugal and one in Colombia. We continue to improve our reporting systems to ensure that we report the entirety of the information requested by the indicator.
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SDG 3, 8 & 16 |
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403-10 |
Work-related ill health |
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In 2024, 117 cases of occupational diseases were registered, which corresponds to an increase of 11.4% compared to 2023. The gender difference is due to the greater number of women in the workforce. The main occupational diseases recorded were tendonitis (inflammation of the tendons), epicondylitis (inflammation of the elbow), periarthritis (inflammation of the shoulder), paralysis, carpal tunnel syndrome, low back pain, among other chronic diseases of the musculoskeletal system.
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SDG 3, 8 & 16 |
GRI 404: Training and Education
GRI Standard | Description | Evidence | Other Standards | ||||||||||||||||||||||||||||||||||||||||||||||
404-1 |
Average hours of training per year per employee |
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The average hours of training for men is slightly higher than for women because some roles at the operational functional level, such as the butcher or logistics section, have due to their specificity the need for a greater number of hours of training and are currently occupied by more men. The operational functional level is also the one with the highest number of hours of training, which is partly justified by being the category with the highest turnover, requiring a greater need for training during onboarding and also in mandatory topics such as health and safety at work.
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UNGC 6 |
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404-2 |
Programs for upgrading employee skills and transition assistance programs |
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SDG 8 |
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404-3 |
Percentage of employees receiving regular performance and career development reviews |
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Only employees eligible for performance evaluation were considered, in accordance with the Performance Evaluation Policies in force at the Corporate level and in each of the Companies. In 2024, in Colombia, employees at the operational functional level were not considered eligible for this analysis, due to the non-application of the process. |
UNGC 6 |
GRI 405: Freedom of Association and Collective Bargaining
GRI Standard | Description | Evidence | Other Standards | |||||
405-1 |
Diversity of governance bodies and employees |
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UNGC 6 |
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405-2 |
Ratio of basic salary and remuneration of women to men |
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UNGC 6 |
GRI 406: Non-discrimination
GRI Standard | Description | Evidence | Other Standards | |||||
406-1 |
Incidents of discrimination and corrective actions taken |
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UNGC 6 |
GRI 407: Freedom of Association and Collective Bargaining
GRI Standard | Description | Evidence | Other Standards | |||||
407-1 |
Operations and suppliers in which the right to freedom of association and collective bargaining may be at risk |
UNGC 3 |
GRI 408: Child Labour
GRI Standard | Description | Evidence | Other Standards | |||||
408-1 |
Operations and suppliers at significant risk for incidents of child labour |
UNGC 5 |
GRI 409: Forced or Compulsory Labour
GRI Standard | Description | Evidence | Other Standards | |||||
409-1 |
Operations and suppliers at significant risk for incidents of forced or compulsory labour |
UNGC 4 |
GRI 410: Security Practices
GRI Standard | Description | Evidence | Other Standards | |||||
410-1 |
Security personnel trained in human rights policies or procedures |
We continue to improve our systems to ensure that we report the information requested by the indicator. |
UNGC 1 |
GRI 413: Local Communities
GRI Standard | Description | Evidence | Other Standards | |||||
413-1 |
Operations with local community engagement, impact assessments, and development programs |
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UNGC 1 |
GRI 414: Supplier Social Assessment
GRI Standard | Description | Evidence | Other Standards | |||||
414-1 |
New suppliers that were screened using social criteria |
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UNGC 2 |
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414-2 |
Negative social impacts in the supply chain and actions taken |
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UNGC 2 |
GRI 415: Public Policy
GRI Standard | Description | Evidence | Other Standards | |||||
415-1 |
Political contributions |
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The companies of the Jerónimo Martins Group do not support political parties or their representatives. nor do they financially contribute to groups that may support partisan interests. |
UNGC 10 |
GRI 416: Customer Health and Safety
GRI Standard | Description | Evidence | Other Standards | |||||
416-1 |
Assessment of the health and safety impacts of product and service categories |
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416-2 |
Incidents of non-compliance concerning the health and safety impacts of products and services |
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Information on contingent liabilities considered to be material is described in note 23. Contingencies, contingent assets and contingent liabilities. |
SDG 16 |
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SDG 16 |
GRI 417: Marketing and Labeling
GRI Standard | Description | Evidence | Other Standards | |||||
417-1 |
Requirements for product and service information and labelling |
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SDG 12 |
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417-2 |
Incidents of non-compliance concerning product and service information and labelling |
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Information on contingent liabilities considered to be material is described in note 23. Contingencies, contingent assets and contingent liabilities. |
SDG 16 |
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417-3 |
Incidents of non-compliance concerning marketing communications |
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Information on contingent liabilities considered to be material is described in note 23. Contingencies, contingent assets and contingent liabilities. |
SDG 16 |