Annual Report 2023

Our people

Total number of employees and by country1

Total number of employees and by country (graphic)

Age groups, gender, occupational categories and nationalities

 

 

Age groups

 

Gender

 

 

 

 

<25

 

25-34

 

35-44

 

45-54

 

>55

 

Women

 

Men

 

Total

Group

 

16,936

 

41,827

 

42,553

 

25,087

 

7,897

 

101,960

 

32,340

 

134,300

Portugal

 

5,810

 

9,337

 

9,309

 

7,647

 

3,620

 

22,897

 

12,826

 

35,723

Poland

 

8,770

 

24,307

 

30,275

 

17,235

 

4,266

 

72,339

 

12,514

 

84,853

Colombia

 

2,356

 

8,183

 

2,969

 

205

 

11

 

6,724

 

7,000

 

13,724

Hierarchical segmentation

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Members of Executive Committees

 

0

 

2

 

15

 

47

 

7

 

20

 

51

 

71

Top and middle managers

 

8

 

806

 

1,414

 

883

 

200

 

1,727

 

1,584

 

3,311

Store, distribution centre and office employees

 

16,928

 

41,019

 

41,124

 

24,157

 

7,690

 

100,213

 

30,705

 

130,918

Employees by gender (graphic)
77 NATIONALITIES

Foreign nationalities most common in our countries of operation are:

Brazilian in Portugal, Ukrainian in Poland, and Venezuelan in Colombia

Employment contract and job type

Type of contract

Employment contract and workload – Type of contract (bar chart)

Type of work schedule

Employment contract and workload – Type of work schedule (bar chart)

Note: The SENA (Servicio Nacional de Aprendizaje) traineeships in Colombia were included under the “fixed-term” contract type.

Compared to 2022, we offer greater job stability through permanent contracts, which increased their relative weight by 1.2 p.p. In terms of working hours, full-time contracts are still predominant, with the ratio between full-time and part-time contracts remaining stable since last year.

Turnover, hires, retention and seniority

30.3

%

Turnover (i)

32.8

%

Hires (ii)

80.2

%

12-month retention rate (iii)

6

years

Average seniority

Notes: (i) ratio between employee exits during 2023 and the total number of employees at the end of the period; (ii) ratio of employee hires during 2023 and the total number of employees at the end of the period; (iii) percentage of employees who were still with the Group in December 2023, based on December 2022.

 

We hired 44,021 people during the year and created 3,206 new jobs. We are offering increasingly more job opportunities to young people, since the age group representing the greatest number of hires was between 18 and 24 years old (36.0%). A total of 40,688 contracts were terminated, 62.2% of which voluntarily, and the turnover rate fell 0.5 p.p. In line with the global retail sector, the highest turnover is concentrated in the store and distribution centre operator roles and is most evident in the younger age groups.

1 Includes the employees of all the Companies controlled by Jerónimo Martins, with some Companies employing people spread across more than one country. For the purposes of reporting the indicators included in this subchapter “Being a benchmark employer”, we have taken into account the three countries with the greatest representation in the Group (Poland, Portugal and Colombia), totalling 134,300 employees.

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