Correspondence between ESRS topics and material topics resulting from the double materiality matrix
ESRS Topic |
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Disclosure Requirements |
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Material Topic |
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Environment |
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E1 – Climate Change |
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GOV-3 |
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E5 – Resource Use and Circular Economy |
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IRO-1 |
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Social |
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S1 – Own workforce |
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SBM-2 and SBM-3 |
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S3 – Affected communities |
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SBM-2 and SBM-3 |
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S4 – Consumers and end-users |
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SBM-2 and SBM-3 |
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Governance |
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G1 – Business conduct |
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GOV-1 |
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ESRS Indicators
ESRS 2 – General disclosures
Basis for preparation
| Disclosure requirement | Evidence | Other Standards | ||||
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ESRS 2 BP-1 – General basis for preparation of sustainability statements |
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Section A – Shareholder Structure In 2023, we carried out a review of the material aspects to be considered within the scope of our Corporate Responsibility strategy and reporting, in line with the requirements of the Global Reporting Initiative (GRI), in its GRI Standards version, and with the principles of double materiality laid down by the European Union. In total, the study involved more than 16,600 responses from nine different audiences in the three countries where we operate, as well as the Group’s top management. As a result of this analysis, it was possible to identify 10 material topics available for consultation in Double materiality assessment. |
GRI 2-2 |
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ESRS 2 BP-2 – Disclosures in relation to specific circumstances |
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This report uses the time horizons defined in ESRS 1. Where applicable, note is made of the use of metrics and estimates in preparing the calculation of certain indicators, as well as the source of the information used. For information on changes to sustainability data presented in previous periods see GRI 2-4. For information on sustainability required by other legislation or based on sustainability standards and frameworks, see: The material topics and respective disclosure requirements are identified in “Correspondence between ESRS topics and material topics resulting from the double materiality matrix” of this subchapter, and the respective answers are referenced in this table. |
GRI 2-4 |
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Governance
| Disclosure requirement | Evidence | Other Standards | ||||
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ESRS 2 GOV-1 – The role of the administrative, management and supervisory bodies |
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Section A – Shareholder Structure Section B – Corporate Bodies and Committees Section C – Internal Organisation See channel “Responsibility”, page “Our Responsibility Strategy”, subpage Defining our Priorities on the website www.jeronimomartins.com. |
GRI 2-9 |
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ESRS 2 GOV-2 – Information provided to and sustainability matters addressed by the undertaking’s administrative, management and supervisory bodies |
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GRI 2-12 |
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ESRS 2 GOV-3 – Integration of sustainability-related performance in incentive schemes |
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GRI 2-19 |
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ESRS 2 GOV-4 – Statement on due diligence |
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We also use an independent external verification process of limited reliability to ensure that both the reporting is consistent with the methodologies referred to and the reported figures are marked with the following symbol: |
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ESRS 2 GOV-5 – Risk management and internal controls over sustainability reporting |
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The General Shareholders’ Meeting is responsible for approving the Corporate Responsibility Report included in the Annual Report. |
GRI 2-14 |
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Strategy
| Disclosure requirement | Evidence | Other Standards | ||||
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ESRS 2 SBM-1 – Strategy, business model and value chain |
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See channel “Responsibility”, page “Our Responsibility Strategy”, subpage Defining our Priorities on the website www.jeronimomartins.com. GRI Index (indicators 2-6, 2-7 and 3-3) |
GRI 2-6 |
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ESRS 2 SBM 2 – Interests and views of stakeholders |
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Section A – Shareholder Structure Section B – Corporate Bodies and Committees Section C – Internal Organisation See channel “Responsibility”, page “Our Responsibility Strategy”, subpage Defining our Priorities on the website www.jeronimomartins.com. |
GRI 2-12 |
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ESRS E1 – Climate change
Governance
| Disclosure requirement | Evidence | Other Standards | ||||
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ESRS 2 GOV-3* – Integration of sustainability-related performance in incentive schemes |
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GRI 2-19 |
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Strategy
| Disclosure requirement | Evidence | Other Standards | ||||
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E1-1* – Transition plan for climate change mitigation |
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See Climate Transition Plan on the “Corporate Responsibility Publications” page on the website www.jeronimomartins.com. |
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ESRS 2 SBM-3* – Material impacts, risks and opportunities and their interaction with strategy and business model |
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Impact, risk and opportunity management
| Disclosure requirement | Evidence | Other Standards | ||||
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ESRS 2 IRO-1* – Description of the processes to identify and assess material climate-related impacts, risks and opportunities |
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E1-2* – Policies related to climate change mitigation and adaptation |
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GRI 3-3 |
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E1-3* – Actions and resources in relation to climate change policies |
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GRI 3-3 |
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Metrics and targets
| Disclosure requirement | Evidence | Other Standards | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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E1-4* – Targets related to climate change mitigation and adaptation |
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2024-2026 commitments (action pillar “Respecting the Environment”) |
GRI 3-3 |
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E1-5* – Energy consumption and mix |
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Of the Group’s activities considered to have a high climate impact, retail accounts for 98.5% of energy consumption and the agriculture and fishing (Section A, NACE rev.2) and industry (Section C, NACE rev.2) account for 0.5%. It was not considered the energy consumption of Jeronymo for not belonging to a high climate impact sector (section I, NACE rev2).
The Group does not have any non-renewable energy generation centres, and the only non-renewable energy is generated occasionally by emergency generators. |
GRI 302-1 |
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E1-6* – Gross Scopes 1, 2, 3 and Total GHG emissions |
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Scope 3 emissions, based on primary data, represent 13.1% of total scope 3 emissions in 2023.
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GRI 201-1 |
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E1-7* – GHG removals and GHG mitigation projects financed through carbon credits |
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Note: The Group Companies have not acquired carbon credits to offset their scope 1, 2 or 3 emissions, nor have they implemented removal or storage projects in their operations or value chain. |
GRI 305 |
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E1-8* – Internal carbon pricing |
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The use of an internal carbon price aims to promote the reduction of emissions related to fuel consumption, both in own operations (scope 1 emissions) and in the supply chain (scope 3 emissions), through energy efficiency and other low-carbon measures. Examples include: i) investing in fuel-efficient passenger vehicles for our own fleet; ii) integrating the fuel efficiency of freight vehicles as a criterion for selecting outsourced transport of goods between our distribution centres and more than 5,700 shops in Portugal, Poland and Colombia; iii) replacing fuel with natural gas. In addition to assessing the impact on fuel costs and emissions reductions, the use of the internal carbon price makes it possible to anticipate the impact of carbon tax legislation on the Group, both in direct operations and in outsourced activities, where fuel prices have an indirect impact on the Companies’ costs. We apply a shadow price as an internal carbon price which is updated annually in line with the carbon tax updates in Portugal and Colombia. This is calculated on the basis of a weighted average of the price of carbon taxes in Portugal (€41.11/tCO2) and Colombia (€5.00/tCO2) in the reporting year. As the carbon tax in force in Poland is still very low (0.07 €/tCO2), it is not taken into account in our internal carbon price. Scope 1 GHG emissions associated with fuel consumption were covered by the internal carbon price, 87,247 tCO2e (36% of scope 1 GHG emissions) and scope 3 emissions associated with fuel and energy activities (22,471 tCO2e) and upstream transportation and distribution (248,772 tCO2e), corresponding to 1% of total scope 3 emissions. |
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E1-9* – Anticipated financial effects from material physical and transition risks and potential climate-related opportunities |
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The assessment of the risks and opportunities associated with climate change, where adaptation measures were not considered, led to the conclusion that there are no assets with physical material risk (acute or chronic), in the short-, medium- and long-term time horizons. In our own operations, the main risks identified are associated with the climate transition to a low-carbon economy, particularly in the use of natural refrigerants or gases with low global warming potential in our refrigeration systems. Even so, the transition risks identified are not material for the Group, and our investment plan includes the installation of refrigeration systems that use this type of cooling gas, as well as the installation of renewable production systems for self-consumption or the acquisition of renewable energy to power our operations in Portugal and Poland. With the mitigation measures implemented in 2022, in particular the investments in renewable energy and the use of natural or low global warming potential refrigerant gases, savings of 55 million euros per year are expected. With the adaptation measures implemented in 2022, in particular the investments in water efficiency, savings of 113,000 euros per year are expected. In our supply chain, the main risks identified are associated with the impact of extreme weather events (e.g., water shortages) on primary production. As for opportunities at this stage of the value chain, we have identified increased productivity in some origins or the choice of species that are more resilient, for example, to extreme heat. We are improving the quantification of the financial impact of risks and opportunities in primary production, collaborating with suppliers to identify mitigation and adaptation measures. |
GRI 201-2 |
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ESRS E2 – Pollution
Impact, risk and opportunity management
| Disclosure requirement | Evidence | Other Standards | ||||
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ESRS 2 IRO-1 – Description of the processes to identify and assess material pollution-related impacts, risks and opportunities |
This topic was not identified as material, nonetheless it is partially reported. |
GRI 3-3 |
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E2-1 – Policies related to pollution |
This topic was not identified as material, nonetheless it is partially reported. See the “Responsibility” channel, pages dedicated to each pillar of action or the “Corporate Responsibility Publications” page on the website www.jeronimomartins.com to consult the: |
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E2-2 – Actions and resources related to pollution |
This topic was not identified as material, nonetheless it is partially reported. |
GRI 3-3 |
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Metrics and targets
| Disclosure requirement | Evidence | Other Standards | ||||
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E2-3 – Targets related to pollution |
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This topic was not identified as material, nonetheless it is partially reported. |
GRI 3-3 |
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E2-4 – Pollution of air, water and soil |
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This topic was not identified as material, nonetheless it is partially reported. |
GRI 2-27 |
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E2-5 – Substances of concern and substances of very high concern |
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This topic was not identified as material, nonetheless it is partially reported. |
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E2-6 – Anticipated financial effects from pollution-related impacts, risks and opportunities |
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This topic was not identified as material, nonetheless it is partially reported. |
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ESRS E3 – Water and marine resources
Impact, risk and opportunity management
| Disclosure requirement | Evidence | Other Standards | ||||
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ESRS 2 IRO 1 – Description of the processes to identify and assess material water and marine resources-related impacts, risks and opportunities |
This topic was not identified as material, nonetheless it is partially reported. |
GRI 303-1 |
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E3-1 – Policies related to water and marine resources |
This topic was not identified as material, nonetheless it is partially reported. |
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E3-2 – Actions and resources related to water and marine resources |
This topic was not identified as material, nonetheless it is partially reported. |
GRI 3-3 |
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Metrics and targets
| Disclosure requirement | Evidence | Other Standards | ||||
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E3-3 – Targets related to water and marine resources |
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This topic was not identified as material, nonetheless it is partially reported. |
GRI 3-3 |
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E3-4 – Water consumption |
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This topic was not identified as material, nonetheless it is partially reported. Water and energy consumption management
Total water consumption: 6,500,463 m3. |
GRI 303-3 |
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E3-5 – Anticipated financial effects from water and marine resources-related impacts, risks and opportunities |
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This topic was not identified as material, nonetheless it is partially reported. Managing climate-related risks and opportunities |
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ESRS E4 – Biodiversity and ecosystems
Strategy
| Disclosure requirement | Evidence | Other Standards | ||||
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E4-1 – Transition plan and consideration of biodiversity and ecosystems in strategy and business model |
This topic was not identified as material, nonetheless it is partially reported. |
GRI 3-3 |
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ESRS 2 SBM-3 – Material impacts, risks and opportunities and their interaction with strategy and business model |
This topic was not identified as material, nonetheless it is partially reported. |
GRI 304-1 |
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Impact, risk and opportunity management
| Disclosure requirement | Evidence | Other Standards | ||||
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ESRS 2 IRO-1 – Description of processes to identify and assess material biodiversity and ecosystem-related impacts, risks and opportunities |
This topic was not identified as material, nonetheless it is partially reported. |
GRI 304-1 |
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E4-2 – Policies related to biodiversity and ecosystems |
This topic was not identified as material, nonetheless it is partially reported. |
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E4-3 – Actions and resources related to biodiversity and ecosystems |
This topic was not identified as material, nonetheless it is partially reported. |
GRI 3-3 |
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Metrics and targets
| Disclosure requirement | Evidence | Other Standards | ||||
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E4-4 – Targets related to biodiversity and ecosystems |
This topic was not identified as material, nonetheless it is partially reported. |
GRI 3-3 |
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E4-5 – Impact metrics related to biodiversity and ecosystems change |
This topic was not identified as material, nonetheless it is partially reported. |
GRI 304-1 |
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E4-6 – Anticipated financial effects from biodiversity and ecosystem-related risks and opportunities |
This topic was not identified as material, nonetheless it is partially reported. |
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ESRS E5 – Resource use and circular economy
Impact, risk and opportunity management
| Disclosure requirement | Evidence | Other Standards | ||||
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ESRS 2 IRO-1* – Description of the processes to identify and assess material resource use and circular economy-related impacts, risks and opportunities |
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GRI 3-3 |
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E5-1* – Policies related to resource use and circular economy |
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See the “Responsibility” channel, the pages dedicated to each pillar of activity or the “Corporate Responsibility Publications” page on the website www.jeronimomartins.com for the: See also: |
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E5-2* – Actions and resources related to resource use and circular economy |
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GRI 3-3 |
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Metrics and targets
| Disclosure requirement | Evidence | Other Standards | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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E5-3* – Targets related to resource use and circular economy |
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2024-2026 commitments (action pillar “Respecting the Environment”) |
GRI 3-3 |
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E5-4* – Resource inflows |
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Materials used and reduction initiatives Promoting the sustainable use of materials
Total weight of materials: 520,096 t. |
GRI 301-1 |
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E5-5* – Resource outflows |
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Total amount of hazardous and non-hazardous waste by type of destination.
The Jerónimo Martins Group does not produce radioactive waste. |
GRI 306-2 |
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E5-6* – Anticipated financial effects from resource use and circular economy-related |
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Managing circular economy risks and opportunities The Group will take due diligence to fulfil the requirements of this indicator within the phase-in period stipulated. |
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ESRS S1 – Own workforce
Strategy
| Disclosure requirement | Evidence | Other Standards | ||||
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ESRS 2 SBM-2* – Interests and views of stakeholders |
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Overview of the year describes the topics considered material by a group of stakeholders, who were consulted through surveys in the course of 2023, including the Group’s employees. The exercise described determined a set of topics identified by employees as relevant, such as compensation and benefits, and employee training and development, and the Group has implemented, as a way of meeting their expectations, a publicly accessible policy (Code of Conduct, which describes the commitment to training, development and recognition), concrete actions that materialize this same policy and measure the impacts (Being a benchmark employer), objectives aimed at employees and reporting on their progress (2021-2023 commitments and 2024-2026 commitments) and specific indicators (Tables of indicators). |
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ESRS 2 SBM-3* – Material impacts, risks and opportunities and their interaction with strategy and business model |
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Based on the responses obtained in this auscultation exercise and the consequent definition of double materiality, the list of risks, impacts and opportunities for assessing potential material topics was defined and correlated with the European Sustainability Reporting Standards. The analysis focused on the different stages of the Group’s value chain and for the following time horizons: short, medium and long term. The impacts were also assessed as positive or negative and as current or potential. Risks and opportunities were classified according to their magnitude and probability of occurrence. This exercise was based on the Group’s risk management system, and the Group’s management was also involved. In this regard, the Group is guided by a Code of Conduct, available on the corporate website www.jeronimomartins.com, which seeks to meet the expectations identified in this exercise by employees and reports its strategy and annual activities in: The risk management mechanisms are described in 53. Details and Description of the Major Economic, Financial and Legal Risks to which the Company is Exposed in Pursuing Its Business Activity, the Group’s positions on dimensions that may affect employees and on risk management in Minimum safeguards. As this is a new reporting requirement, the Group has not yet implemented all the policies, actions and processes to fully respond to these requirements. The Group will take due diligence to fulfil the requirements of this indicator, as far as possible, by the next reporting period. |
GRI 3-3 |
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Impacts, risks and opportunities management
| Disclosure requirement | Evidence | Other Standards | ||||
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S1-1* – Policies related to own workforce |
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See Jerónimo Martins’ Code of Conduct on the “Responsibility” channel, “Corporate Responsibility Publications” page, on the website www.jeronimomartins.com. |
GRI 3-3 |
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S1-2* – Processes for engaging with own workers and workers’ representatives about |
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As this is a new reporting requirement, the Group has not yet implemented all the policies, actions and processes to fully respond to these requirements. The Group will take due diligence to fulfil the requirements of this indicator, as far as possible, by the next reporting period. |
GRI 3-3 |
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S1-3* – Processes to remediate negative impacts and channels for own workers to |
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As this is a new reporting requirement, the Group has not yet implemented all the policies, actions and processes to fully respond to these requirements. The Group will take due diligence to fulfil the requirements of this indicator, as far as possible, by the next reporting period. |
GRI 3-3 |
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S1-4* – Taking action on material impacts on own workforce, and approaches to mitigating material risks and pursuing material opportunities related to own workforce, and effectiveness of |
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See also the Gender Equality Plan 2023-2024, available on the website www.jeronimomartins.com. As this is a new reporting requirement, the Group has not yet implemented all the policies, actions and processes to fully respond to these requirements. The Group will take due diligence to fulfil the requirements of this indicator, as far as possible, by the next reporting period. |
GRI 3-3 |
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Metrics and targets
| Disclosure requirement | Evidence | Other Standards | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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S1-5* – Targets related to managing material negative impacts, advancing positive impacts, and managing material risks and opportunities |
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As this is a new reporting requirement, the Group has not yet implemented all the policies, actions and processes to fully respond to these requirements. The Group will take due diligence to fulfil the requirements of this indicator, as far as possible, by the next reporting period. |
GRI 3-3 |
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S1-6* – Characteristics of the undertaking’s employees |
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GRI 2-7 |
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S1-7* – Characteristics of non-employee workers in the undertaking’s own |
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The Group has both employees and non-employees in its work force. The Group will take due diligence to fulfil the requirements of this indicator within the phase-in period stipulated. |
GRI 2-8 |
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S1-8* – Collective bargaining coverage and social dialogue |
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In Portugal, only a residual number of employees are not covered by a collective labour agreement. In Poland and Colombia, where there are no collective bargaining instruments applicable to our companies, working conditions and the way in which the employment contract is executed are regulated by the respective legal systems (which regulate all these issues internally) and by the internal, local and global policies in force within our Group. Our internal policies are fully aligned with the best international labour practices, in particular with regard to the fundamental conventions of the International Labour Organisation. The Group will take due diligence to fulfil the requirements of this indicator within the phase-in period stipulated. |
GRI 2-30 |
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S1-9 – Diversity metrics |
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This topic was not identified as a material topic. Nonetheless, we provide information on our actions:
The Group will take due diligence to fulfil the requirements of this indicator, as far as possible, by the next reporting period. |
GRI 405-1 |
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S1-10* – Adequate wages |
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GRI 202-1 |
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S1-11 – Social protection |
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This topic was not identified as a material topic. Nonetheless, we provide information on our actions: All of the Group’s employees in the three main geographies in which we operate (Portugal, Poland and Colombia) are covered by social protection, through public schemes against loss of income due to illness, unemployment from the moment the employee works for the company, accident at work, acquired disability, parental leave and retirement, except in the particular case of Colombia, where there is no legal minimum for the taking of parental leave by fathers (men) covered by public social protection schemes. |
GRI 401-2 |
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S1-12 – Persons with disabilities |
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This topic was not identified as a material topic. Nonetheless, we provide information on our actions: In 2023, the Group had 1,693 people with disabilities, which represents 1.3% of the total workforce globally. Specifically in Portugal, this proportion is 2.4%. |
GRI 405-1 |
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S1-13* – Training and skills development metrics |
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GRI 404-1 |
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S1-14 – Health and safety metrics |
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This topic was not identified as a material topic. Nonetheless, we provide information on our actions: |
GRI 403-8 |
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S1-15 – Work-life balance metrics |
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This topic was not identified as a material topic. Nonetheless, we provide information on our actions: Integrate work and personal context The Group will take due diligence to fulfil the requirements of this indicator within the phase-in period stipulated. |
GRI 401-3 |
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S1-16* – Compensation metrics (pay gap and total compensation) |
Recognise with fairness and competitiveness Part I – Information on Shareholder Structure, Organization and Corporate Governance With regard to the ratio between the highest individual remuneration and the median remuneration of its salaried employees, it is considered that the disclosure of the indicator is not applicable to the reality of the Jerónimo Martins Group, considering: i) its presence in different countries with weaker currencies than the euro (resulting in a lower average remuneration according to Purchasing Power Parity in these countries than in Portugal); ii) the fact that traditional food retail is labour-intensive and heavily dependent on low-skilled labour; iii) the fact that the indicator requires comparison between realities that are not comparable and where there is no measure of fairness (i.e., comparison of similar employee profiles in terms of level of responsibility, specialisation and strategic context, among others. |
GRI 2-21 |
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S1-17 – Incidents, complaints and severe human rights impact |
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This topic was not identified as a material topic. Nonetheless, we provide information on our actions: |
GRI 3-3 |
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ESRS S2 – Workers in the value chain
Strategy
| Disclosure requirement | Evidence | Other Standards | ||||
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ESRS 2 SBM-3 - Material impacts, risks and opportunities and their interaction with strategy and business model |
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This topic was not identified as a material topic (see Overview of the year). Nonetheless, based on the responses obtained in this consultation exercise and the consequent definition of double materiality, the list of risks, impacts and opportunities for assessing potential material topics was defined and the respective correlation with the European Sustainability Reporting Standards was made. The analysis focused on the different stages of the Group’s value chain and for the following time horizons: short, medium and long term. Impacts were also assessed as positive or negative and as current or potential. Risks and opportunities were categorised according to their magnitude and likelihood of occurrence. This exercise was carried out based on the Group’s risk management system, and the Group’s management was also involved. In this regard, the Group is guided by a Sustainable Sourcing Policy and a Code of Conduct for Suppliers, available on the corporate website www.jeronimomartins.com, seeking to meet the expectations identified in this exercise by suppliers and business partners, and reports on its strategy and annual activities throughout: The risk management mechanisms are described in 53. Details and Description of the Major Economic, Financial and Legal Risks to which the Company is Exposed in Pursuing Its Business Activity, the Group’s positions on dimensions that may affect employees and on risk management in Minimum safeguards. As this is a new reporting requirement, the Group has not yet implemented all the policies, actions, and processes to fully respond to these demands. The Group will take due diligence to fulfil the requirements of this indicator, as far as possible, by the next reporting period. |
GRI 3-3 |
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ESRS 2 SBM-2 – Interests and views of stakeholders |
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This topic was not identified as a material topic. Nonetheless, we provide information on our actions in Overview of the year, which describes the topics considered material by a group of stakeholders, consulted through surveys during 2023, including the Group’s suppliers and business partners. The exercise described determined sustainable & responsible criteria in the supply chain as a topic identified by this public as relevant, and the Group has implemented a policy and code of conduct, both of which are publicly accessible (Sustainable Sourcing Policy and Code of Conduct for Suppliers, as a way of meeting their expectations which describe the commitment to, among other things, the defence of human and labour rights), concrete actions that materialise these guidelines and measure their impact (see Sourcing responsibly), objectives for suppliers and the reporting of their progress (see 2021-2023 commitments and 2024-2026 commitments) and specific indicators (see Tables of indicators). |
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Impact, risk and opportunity management
| Disclosure requirement | Evidence | Other Standards | ||||
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S2-1 – Policies related to value chain workers |
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This topic was not identified as a material topic. Nonetheless, we provide information on our actions in the corporate website www.jeronimomartins.com (containing the following policies that guide the conduct of the Jerónimo Martins Group and its Companies in the development of their activities: Jerónimo Martins’ Code of Conduct, Sustainable Sourcing Policy, and the Code of Conduct for Suppliers) and in Selection and monitoring of suppliers. Minimum safeguards are aligned with the Organisation for Economic Cooperation and Development (OECD) Guidelines for Multinational Enterprises, the United Nations Guiding Principles on Business and Human Rights, including the principles and rights established in the eight fundamental conventions identified in the International Labour Organisation Declaration on Fundamental Principles and Rights at Work and the International Bill of Human Rights. Regarding the consultation exercise and materiality analysis, see Double materiality assessment, as well as the “Responsibility” channel, “Our Responsibility Strategy” page, Stakeholder Engagement subpage on the www.jeronimomartins.com. |
GRI 3-3 |
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S2-2 – Processes for engaging with value chain workers about impacts |
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This topic was not identified as a material topic. Nonetheless, we provide information on our actions in the corporate website Double materiality assessment. See the “Responsibility” channel, “Our Responsibility Strategy” page, Stakeholder Engagement subpage on the www.jeronimomartins.com website. As this is a new reporting requirement, the Group has not yet implemented all the policies, actions and processes to fully respond to these requirements. The Group will take due diligence to fulfil the requirements of this indicator, as far as possible, by the next reporting period. |
GRI 3-3 |
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S2-3 – Processes to remediate negative impacts and channels for value chain workers to raise concerns |
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This topic was not identified as a material topic. Nonetheless, and as a way of responding to the expectations and concerns of stakeholders, including suppliers and business partners, that employ workers in the value chain, there are mechanisms in place to facilitate the communication and resolution of potential negative impacts arising from our activity:
In addition, the Group’s social audits of suppliers, carried out since 2019, include a phase of interviews with employees, when they can raise their concerns freely and confidentially. Information on the audits carried out in 2023 can be found in Selection and monitoring of suppliers. Also in this context, and in the case of primary producers where applicable, we use criteria that are inspired by the work carried out by the Sustainable Supply Chain Initiative of the Consumer Goods Forum, of which we are a member, and which include the protection of local and indigenous populations, namely through the following criteria: i) that suppliers demonstrate due access to the use of land and access to water, and in the event of any transfer of land ownership this has been preceded by consultation and free, prior and informed consent, and that in the event of any conflict over land ownership or access to water, the supplier demonstrates evidence that the necessary parties have been involved to resolve it; ii) that the supplier avoids, remedies or mitigates negative impacts that may result from its activities in protected areas and areas with high conservation value within or outside the boundaries of its production, which affect the survival of local or indigenous populations; and iii) that the supplier takes appropriate measures to maintain the quality and accessibility of surface or groundwater for local and/or indigenous populations. As this is a new reporting requirement, the Group has not yet implemented all the policies, actions and processes to fully respond to these requirements. The Group will take due diligence to fulfil the requirements of this indicator, as far as possible, by the next reporting period. |
GRI 3-3 |
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S2-4 – Taking action on material impacts on value chain workers, and approaches to managing material risks and pursuing material opportunities related to value chain workers, and effectiveness of those action |
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This topic was not identified as a material topic. Nonetheless, we are guided by our Sustainable Sourcing Policy, which explains, among other things, the need to enter into commercial relationships with organisations whose activities respect human, children’s and/or workers’ rights. To this end, we do our due diligence to get to know the reality of our suppliers, in order to detect early signs of possible abuses or non-compliance with the Code of Conduct for Suppliers. The latter document is included in commercial contracts, so that our partners also defend the labour rights of their own workers, namely in terms of health and safety conditions, non-discrimination, compliance with working hours, and the prohibition of any form of forced labour – including corporal punishment, harassment or bullying or any form of physical or moral coercion – and the use of child labour, as defined by the International Labour Organisation. Both documents are published at www.jeronimomartins.com. In addition, the social audits carried out on the Companies’ suppliers use assessment criteria that include health and safety at work, emergency preparedness, contract terms, working hours and compliance with laws and regulations. Selection and monitoring of suppliers As this is a new reporting requirement, the Group has not yet implemented all the policies, actions and processes to fully respond to these requirements. The Group will take due diligence to fulfil the requirements of this indicator, as far as possible, by the next reporting period. |
GRI 3-3 |
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Metrics and targets
| Disclosure requirement | Evidence | Other Standards | ||||
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S2-5 – Targets related to managing material negative impacts, advancing positive impacts, and managing material risks and opportunities |
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As this is a new reporting requirement, the Group has not yet implemented all the policies, actions and processes to fully respond to these requirements. The Group will take due diligence to fulfil the requirements of this indicator, as far as possible, by the next reporting period. |
GRI 3-3 |
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ESRS S3 – Affected communities
Strategy
| Disclosure requirement | Evidence | Other Standards | ||||
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ESRS 2 SBM-2* – Interests and views of stakeholders |
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Overview of the year describes the topics considered material by a group of stakeholders, consulted through surveys during the year 2023, including non-governmental organisations whose mission is social, environmental, cultural or of another nature in society and communities surrounding the Group’s shops, distribution centres and other infrastructures, which are potentially affected – positively or negatively – and the consultation process that took place during the year. By “affected communities” we mean those that could be directly affected by the activities of our operations. The exercise described determined a set of topics for the mentioned communities, such as the involvement and support of local communities, with the Group having implemented, as a way of responding to their expectations, a publicly accessible policy (Policy for Supporting Surrounding Communities, concrete actions that materialise this same policy and measurement of the social impacts created/potentiated (see Supporting surrounding communities and on the Supporting Surrounding Communities page), objectives aimed at communities and reporting on their progress (see 2021-2023 commitments). |
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ESRS 2 SBM-3* – Material impacts, risks and opportunities and their interaction with strategy and business model |
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Based on the responses obtained in this consultation exercise and the consequent definition of double materiality, the list of risks, impacts and opportunities for assessing potential material topics was defined and the respective correlation with the European Sustainability Reporting Standards was made. The analysis focused on the different stages of the Group’s value chain and for the following time horizons: short, medium and long term. Impacts were also assessed as positive or negative and as current or potential. Risks and opportunities were categorised according to their magnitude and likelihood of occurrence. This exercise was carried out based on the Group’s risk management system, and the Group’s management was also involved. In this regard, the Group is guided by a Support Policy for Surrounding Communities, available on the corporate website www.jeronimomartins.com, which seeks to meet the expectations identified in this exercise, and reports on its strategy and annual activities throughout: Supporting surrounding communities The risk management mechanisms are described in 53. Details and Description of the Major Economic, Financial and Legal Risks to which the Company is Exposed in Pursuing Its Business Activity, the Group’s positions on dimensions that may affect employees and on risk management in Minimum safeguards. As this is a new reporting requirement, the Group has not yet implemented all the policies, actions and processes to fully respond to these demands. The Group will take due diligence to fulfil the requirements of this indicator, as far as possible, by the next reporting period. |
GRI 3-3 |
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Impact, risk and opportunity management
| Disclosure requirement | Evidence | Other Standards | ||||
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S3-1* – Policies related to affected communities |
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See the Support Policy for Surrounding Communities (which contains clauses on the defence of human rights such as the fight against hunger and malnutrition and social exclusion) available on the corporate website www.jeronimomartins.com, and whose application in concrete actions, which include mitigation of impacts and assumed commitments, can also be consulted in: |
GRI 3-3 |
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S3-2* – Processes for engaging with affected communities about impacts |
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As a way of engaging in dialogue and simultaneously responding to the expectations and concerns of stakeholders, including communities, there are mechanisms in place to facilitate the communication and resolution of potential negative impacts arising from our activity:
In addition, the Group’s companies try to identify the impact they have on the communities surrounding their infrastructures, using the criteria of the Business for Societal Impact (B4SI) methodology. On the basis of these criteria, and through questionnaires sent to the local organisations we support each year, we measure whether and how the desired social changes occur among the people and the benefits for the entities that materialise our support. The process of analysing the impact on the surrounding communities is the responsibility of the Jerónimo Martins Group’s Corporate Communication and Responsibility department and is supported by the Companies. In addition, in terms of corporate support, monitoring visits are made to institutions with a co-operation agreement with the Group, in which the quality of the infrastructure and the service provided is checked. The report on the main community support indicators can be found in Supporting surrounding communities, and on the corporate website, on the “Supporting Surrounding Communities” page, and is verified by an external and independent organisation. As this is a new reporting requirement, the Group has not yet implemented all the policies, actions and processes to fully respond to these demands. The Group will take due diligence to fulfil the requirements of this indicator, as far as possible, by the next reporting period. |
GRI 3-3 |
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S3-3* – Processes to remediate negative impacts and channels for affected communities to raise concerns |
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We also respect the rights of indigenous peoples, namely by complying with legal provisions in countries where their rights are specified and enshrined in order to protect their culture, language and traditions. The management of these issues and others relevant to the pursuit of the business, including the identification of risks, is the responsibility of various Functional Divisions which, in turn, support the functioning of the Management Bodies – such as the Board of Directors, Managing Director, General Meeting and Audit Committee – and Specialised Committees – such as the Executive Board, Corporate Governance and Corporate Responsibility Committee, Ethics Committee, Internal Control Committee and Remuneration Committee. Their powers and operation are described in Part I – Information on Shareholder Structure, Organization and Corporate Governance, and in the “Investor” channel, “Corporate Governance” page on the corporate website at www.jeronimomartins.com. Minimum safeguards summarises the processes implemented for the remediation of potential negative impacts on affected communities and the channels available for communication and remediation. As this is a new reporting requirement, the Group has not yet implemented all the policies, actions and processes to fully respond to these demands. The Group will take due diligence to fulfil the requirements of this indicator, as far as possible, by the next reporting period. |
GRI 3-3 |
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S3-4* – Taking action on material impacts on affected communities, and approaches to managing material risks and pursuing material opportunities related to affected communities, and effectiveness of those actions |
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The measure on the material impacts already described in the indicators ESRS 2 SBM-2* and ESRS 2 SBM-3*, regarding communities are described exhaustively throughout: Supporting surrounding communities The risk management mechanisms are described in 53. Details and Description of the Major Economic, Financial and Legal Risks to which the Company is Exposed in Pursuing Its Business Activity, the Group’s positions on dimensions that may affect employees and on risk management in Minimum safeguards. As this is a new reporting requirement, the Group has not yet implemented all the policies, actions and processes to fully respond to these demands. The Group will take due diligence to fulfil the requirements of this indicator, as far as possible, by the next reporting period. |
GRI 3-3 |
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Metrics and targets
| Disclosure requirement | Evidence | Other Standards | ||||
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S3-5* – Targets related to managing material negative impacts, advancing positive impacts, and managing material risks and opportunities |
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The processes of involving communities in defining targets, monitoring their progress and identifying opportunities are carried out through the daily support provided by the Companies to thousands of organisations in society whose aim is to promote social inclusion by fighting hunger and malnutrition, among others, stakeholder consultation exercises (such as the one we carried out in 2023, described above) and the measurement of social impacts among the beneficiaries of the organisations supported through the Business for Societal Impact methodology (the main indicators of which are described in Supporting surrounding communities, and on the corporate website, on the “Supporting Surrounding Communities” page, and are verified by an external and independent organisation). The goals relating to the management of material impacts identified by interested parties and described in the previous indicators can be found in 2021-2023 commitments and 2024-2026 commitments. The risk management mechanisms are described in 53. Details and Description of the Major Economic, Financial and Legal Risks to which the Company is Exposed in Pursuing Its Business Activity. |
GRI 3-3 |
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ESRS S4 – Consumers and end-users
Strategy
| Disclosure requirement | Evidence | Other Standards | ||||
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ESRS 2 SBM-2* – Interests and views of stakeholders |
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Overview of the year describes the topics considered material by a group of interested parties, consulted through surveys during the year 2023, among which consumers, from all geographies where we operate, who are potentially affected – positively or negatively –, and the consultation process that took place during the year. By “consumers” we mean those who may be directly affected positively or negatively by the activities of our operations. The exercise described determined a set of topics for this audience, such as affordable products, product quality and safety standards, product and service innovation, and the Group has implemented public access policies covering internal management responsibility and that of its business partners as a way of meeting their expectations: Product Quality and Safety Policy Internal guidelines (Private Brand and Perishable Products Development Guidelines), concrete actions that materialise the policies and guidelines, and measurement of impacts created/enhanced: Promoting good health through food and Sourcing responsibly. In the context of programmes aimed at involving, supporting and raising awareness among consumers with a view to promoting healthy and sustainable food: Supporting surrounding communities. In the objectives aimed at consumers: 2021-2023 commitments and 2021-2023 commitments. Specific indicators: Tables of indicators. |
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ESRS 2 SBM-3* – Material impacts, risks and opportunities and their interaction with strategy and business model |
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Based on the answers obtained, a list of risks, impacts and opportunities was defined to assess potential material topics and the respective correlation was made with the European Sustainability Reporting Standards. The analysis focused on the different stages of the Group’s value chain and for the following time horizons: short, medium and long term. The impacts were also assessed as positive or negative and as current or potential. Risks and opportunities were classified according to their magnitude and probability of occurrence. This exercise was based on the Group’s risk management system, and the Group’s management was also involved. This exercise determined a set of topics relevant to this audience, such as affordable products, product quality and safety standards, and product and service innovation. The Group is guided by a Code of Conduct, a Code of Conduct for Suppliers, a Product Quality and Safety Policy, a Nutrition Policy and a Sustainable Sourcing Policy, all publicly accessible on the corporate website www.jeronimomartins.com, which respond to the expectations identified in this exercise and reports on its strategy and annual activities throughout: Promoting good health through food In addition, 2021-2023 commitments and 2024-2026 commitments allow the Group to manage consumer concerns, including those with specific concerns or needs. The risk management mechanisms are described in 53. Details and Description of the Major Economic, Financial and Legal Risks to which the Company is Exposed in Pursuing Its Business Activity. As this is a new reporting requirement, the Group has not yet implemented all the policies, actions and processes to fully respond to these demands. The Group will take due diligence to fulfil the requirements of this indicator, as far as possible, by the next reporting period. |
GRI 3-3 |
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Impact, risk and opportunity management
| Disclosure requirement | Evidence | Other Standards | ||||
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S4-1* – Policies related to consumers and end-users |
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Promoting good health through food See the following policies of the Jerónimo Martins Group and its Companies aimed at our consumers and products on the corporate website www.jeronimomartins.com: Jerónimo Martins’ Code of Conduct (which contains clauses on the defence of human, labour and consumer rights) Product Quality and Safety Policy (which contains the principles and practices associated with the defence of public health) Nutritional Policy (which establishes priorities in the development of products with healthier nutritional profiles that benefit consumers, including those with specific concerns or needs) Sustainable Sourcing Policy (which contains clauses about defending the quality and safety of products sold) Code of Conduct for Suppliers (with clauses about production processes and product quality and safety) No changes were made to the above policies in 2023. |
GRI 2-23 |
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S4-2* – Processes for engaging with consumers and end-users about impacts |
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Promoting good health through food As a way of responding to the expectations and concerns of interested parties, there are mechanisms that facilitate the communication and resolution of potential negative impacts arising from our activity:
As this is a new reporting requirement, the Group has not yet implemented all the policies, actions and processes to fully respond to these demands. The Group will take due diligence to fulfil the requirements of this indicator, as far as possible, by the next reporting period. |
GRI 3-3 |
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S4-3* – Processes to remediate negative impacts and channels for consumers and end-users to raise concerns |
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The management of these issues and others relevant to the pursuit of the business, including the identification of risks, is the responsibility of various Functional Departments which, in turn, support the functioning of the Management Bodies – such as the Board of Directors, Managing Director, General Meeting and Audit Committee – and the Specialized Committees – such as the Executive Board, Corporate Governance and Corporate Responsibility Committee, Ethics Committee, Internal Control Committee and Remuneration Committee. Their powers and operation are described in Part I – Information on Shareholder Structure, Organization and Corporate Governance, and in the “Investor” channel, “Corporate Governance” page on the corporate website at www.jeronimomartins.com. As this is a new reporting requirement, the Group has not yet implemented all the policies, actions and processes to fully respond to these demands. The Group will take due diligence to fulfil the requirements of this indicator, as far as possible, by the next reporting period. |
GRI 3-3 |
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S4-4* – Taking action on material impacts on consumers and end-users, and approaches to managing material risks and pursuing material opportunities related to consumers and end users, and effectiveness of those actions |
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The measures on the material impacts already described in the indicators ESRS 2 SBM-2* and ESRS 2 SBM-3*, regarding consumers are described exhaustively throughout: Promoting good health through food 2021-2023 commitments and 2024-2026 commitments allow the Group to manage the concerns of these publics. The risk management mechanisms are described in 53. Details and Description of the Major Economic, Financial and Legal Risks to which the Company is Exposed in Pursuing Its Business Activity, the Group’s positions on dimensions that may affect employees and on risk management in Minimum safeguards. As this is a new reporting requirement, the Group has not yet implemented all the policies, actions and processes to fully respond to these demands. The Group will take due diligence to fulfil the requirements of this indicator, as far as possible, by the next reporting period. |
GRI 3-3 |
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Metrics and targets
| Disclosure requirement | Evidence | Other Standards | ||||
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S4-5* – Targets related to managing material negative impacts, advancing positive impacts, and managing material risks and opportunities |
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The goals relating to the management of material impacts identified by interested parties and described in the previous indicators can be found in 2021-2023 commitments (with progress there described and on the corporate website) and 2024-2026 commitments. The risk management mechanisms are described in 53. Details and Description of the Major Economic, Financial and Legal Risks to which the Company is Exposed in Pursuing Its Business Activity. As this is a new reporting requirement, the Group has not yet implemented all the policies, actions and processes to fully respond to these demands. The Group will take due diligence to fulfil the requirements of this indicator, as far as possible, by the next reporting period. |
GRI 3-3 |
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ESRS G1 – Business Conduct
Governance
| Disclosure requirement | Evidence | Other Standards | ||||
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ESRS 2 GOV-1* – The role of the administrative, supervisory and management bodies |
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Section A – Shareholder Structure Section B – Corporate Bodies and Committees Section C – Internal Organisation Responsibility channel, page “Our Responsibility Strategy”, subpage “Defining Our Priorities” on the website www.jeronimomartins.com |
GRI 2-9 |
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Impact, risk and opportunity management
| Disclosure requirement | Evidence | Other Standards | ||||
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ESRS 2 IRO-1* – Description of the processes to identify and assess material impacts, risks and opportunities |
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Part I – Information on Shareholder Structure, Organization and Corporate Governance |
GRI 2-23 |
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G1-1* – Corporate culture and Business conduct policies and corporate culture |
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Business conduct policies and corporate culture See the corporate website www.jeronimomartins.com for the following policies that guide the conduct of the Jerónimo Martins Group and its Companies in carrying out their activities: Jerónimo Martins’ Code of Conduct Food Quality and Safety Policy Policy for Supporting Surrounding Communities We also have a Plan for the Prevention of Corruption and Related Offences (available underAnti-Corruption Policy) and a Gender Equality Plan. See also: Animal welfare policies Part I – Information on Shareholder Structure, Organization and Corporate Governance |
GRI 2-16 |
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G1-2* – Management of relationships with suppliers |
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The way in which the Group Companies relate to their suppliers is described in 21. Organisational Charts Concerning the Allocation of Powers Between the Various Corporate Boards, Committees and/or Departments Within the Company, Including Information on Delegating Powers, Particularly as Regards the Delegation of the Company’s Daily Management, description of the “Commercial/Global Sourcing” Functional Department and in Relationship with suppliers. With regard to supplier payment policies, the Jerónimo Martins Group Companies comply with the requirements defined in the national legislation of the countries in which they have operations and also have specific programmes for smaller suppliers, as mentioned in Local supplier engagement. Additional information on risk and opportunity management is described in: |
GRI 3-3 |
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G1-3 – Prevention and detection of corruption and briber |
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This topic was not identified as material, nonetheless it is partially reported. See: Section A – Shareholder Structure Section B – Corporate Bodies and Committees Section C – Internal Organisation |
GRI 2-13 |
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Metrics and targets
| Disclosure requirement | Evidence | Other Standards | ||||
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G1-4 – Confirmed incidents of corruption or bribery |
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This topic was not identified as material, nonetheless it is partially reported. For information on these matters, see the reports on: We are improving our reporting processes in order to respond to socio-economic compliance indicators. See the Anti-corruption Policy, the Plan for the Prevention of Risks of Corruption and Related Offences (a document that identifies and classifies the company’s main and potential risks in terms of corruption, considering the likelihood of occurrence and the impact of the risks identified, and lists the prevention and mitigation measures that the company has adopted to minimise the likelihood of occurrence and the foreseeable impact, in compliance with its regulatory compliance programme) published in 2022, and the Annual Implementation Report for this plan, published in 2023, documents available for consultation on the “About Us” channel at www.jeronimomartins.com. |
GRI 2-27 |
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G1-5 – Political influence and lobbying activities |
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This topic was not identified as material. Nonetheless, Jerónimo Martins Group companies do not support political parties or their representatives, nor do they contribute financially to groups that may support party interests. See the “Responsibility” channel, “Corporate Responsibility Publications” page to consult the Code of Conduct on the website www.jeronimomartins.com. |
GRI 2-9 |
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G1-6* – Payment practices |
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The Companies of the Jerónimo Martins Group comply with the requirements defined in the national legislation of the countries in which they have operations and also have specific programmes for smaller suppliers, as mentioned in Local supplier engagement. We are also improving the reporting processes in order to respond to these indicators in an aggregated manner for the Group’s Companies. In addition, see 23. Contingencies, contingent assets and contingent liabilities for a description of the most significant litigation cases (worth more than five million euros) which were pending resolution and for which the Board of Directors, supported by the opinion of its lawyers and tax advisors, believes there are sufficient grounds to contest them in court. |
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The "*" in the ESRS table refers to material requirements. |
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