Annual Report 2025

Impacts on affected communities

To measure the social impact of our initiatives, we apply the Business for Societal Impact (B4SI) methodology, which involves an annual consultation of the organisations we support. The questionnaire includes an open‑response field that institutions can use to convey messages or channel requests to the Group or its Companies. As a way of monitoring the effectiveness of our dialogue mechanism with communities, organisations are also asked specifically about their level of satisfaction with the dialogue procedures, as well as the length and frequency of the questionnaire.

Employee arranging products in a supermarket shelf (photo)

In 2025, we estimate that the approximately 82 million euros1 allocated to 675 organisations positively impacted more than 1.6 million people. Most of the support consisted of in‑kind donations (71% of the total) and was directed towards responding to situations of social emergency and social assistance (72% of the total), clearly contributing to Sustainable Development Goals 1 (no poverty), 2 (zero hunger) and 17 (partnerships for the goals).

As in previous years, the majority (74%) of beneficiaries surveyed through the institutions supporting vulnerable people reported positive impacts on their quality of life and, in terms of the depth of impact achieved, most beneficiaries reported improved ability to manage the challenges they face (48%). Institutions also reported that the support provided enabled them to dedicate more time to their beneficiaries (55%) and to improve their organisation’s mission delivery (37%).

Another indicator we consider in assessing our social impact is the support provided by our employees to beneficiaries of institutions dedicated to assisting people in vulnerable situations (such as unemployment or disability). Throughout 2025, 88 employees in Portugal and Poland participated as mentors in professional training programmes in real work settings, corresponding to more than 28,600 hours of mentoring, equivalent to an investment of over one million euros2.

We acknowledge that the taxes paid in the countries where activities are developed constitute not only a legal obligation, but also a significant contribution to societies. Therefore, potential aggressive tax planning practices adopted by large partner companies in the value chain may lead to a reduction in tax revenue in the countries where commercial activities take place. This is why we require suppliers and business partners to strictly comply with our policies and codes. In addition to complying with the tax obligations resulting from our activities in the countries where we operate, we contribute to local development and continuously support social institutions located in the communities surrounding our operations, aiming at promoting social cohesion and reducing socioeconomic inequalities.

To know more about how we prevent and mitigate this potential impact, please refer to the summary of policies and codes in “Our policies”, as well as our tax responsibility strategy in “Taxation”.

1 This amount does not correspond to the total value of support granted by Jerónimo Martins. It refers only to activities/projects measured in collaboration with the institutions and their beneficiaries supported by the different Group Companies, applied to institutions receiving support of at least six thousand euros – the minimum threshold considered necessary to obtain meaningful social impact data. This value also includes support for entities that develop projects for vulnerable populations, where the contribution takes the form of a fee and not a donation. Using the same methodology, we also assess our capacity‑building programmes directed at people in situations of social vulnerability (such as people with disabilities or those who are unemployed), to strengthen their ability to integrate into the labour market.

2 For more details on mentoring and professional training, please refer to “Inclusion of minorities”.

B4SI
B4SI stands for Business for Societal Impact. It is a framework to help companies measure and manage their social impact. The B4SI framework enables companies to understand the difference their contribution makes to both their business and society by focusing on three key pillars: inputs, outputs and impacts.
SDGs
The Sustainable Development Goals (SDGs) were adopted by the United Nations in 2015 as a universal call to action to end poverty, protect the planet, and ensure peace and prosperity for all by 2030. There are 17 SDGs, each addressing a different global challenge.

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